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RMA Request Form |
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Company Information |
*Please use another form if submitting more than 10 items. |
1. RMA number will ONLY be issued with ALL information provided. |
2. Label the problem on each defective unit and stick the label directly on the unit. |
3. Mark the RMA number clearly on each shipping box and ship the units prepaid to us. Any freight collects shipment and/or without RMA number will NOT be accepted |
4. Link Computer will not be responsible for any damaged shipment. |
5. Service charge of $30 per item if the RMA item proves not to be defective, and we will return item freight collect. |
6. RMA return for credit MUST be in full original packaging and in good condition. |
7. RMA number will be issue within 24 working hours for email and 48 working hours for fax from receipt of customer's requisitions. |
8. Please DO NOT include any accessories, manual and etc with RMA return except D.O.A. units. |
9. RMA operating hours: Monday-Friday 9:00am-12:00pm, 1:00pm-5:00pm. |
10. RMA number will be valid for two weeks ONLY. |